July 7, 2011

Dog Paddling at the Deep End of the Pool

Ever learned to swim by being pushed into the deep end of the pool? It isn’t pretty and can be downright terrifying, but there’s a strong incentive to figure out what works!

In the past two years, I have served as the chair of two committees in two separate organizations. While this has been an immense privilege, I must also say that chairing these committees has been very difficult for me. In fact, I’ve sometimes felt that it is one of the hardest, most humbling things I’ve ever had to do.

For me, anyway, learning to lead a committee of volunteers has been a trial by fire. My learning curve has been steep and I’ve relied heavily on the gracious guidance of many mentors along the way. Finally, two years and many sleepless nights in, it feels like I’m starting to get a hang of this. We’ve still got a long way to go, but I’m finding that the committees are more focused and we’re increasingly able to accomplish our goals.

Here are a few of the things that have made all the difference:

Effective Training 
As part of my work with ECF, I participated in the Organizing for Mission training in the Diocese of Spokane, an initiative led by Devon Anderson and Episcopalians for Global Reconciliation. Even as an outsider to this training event, I was able to glean a great deal about how to 1) recognize the assets of one’s community and 2) strategically use those assets to accomplish measurable goals. My colleague Anne Ditzler wrote more about this training here

What is our purpose? Whom do we serve? What are our priorities? 
You may be shocked to discover the different responses you receive when you ask committee members these basic questions. For me, I’d allotted about 30 minutes on the agenda of our first meeting to confirm we were all “on the same page.” We weren’t even in the same book! It ultimately took us about three meetings to identify common purpose, community, and goals. I now begin meetings by calling us back to these three points over and over again. 

It’s not me. It’s you! 
Perhaps the hardest thing I’ve had to learn is how to stop being a dutiful worker bee and start being a team leader. For me, this has meant learning how to stop taking on the shared responsibilities of the group (my unstated assumption being, of course, that I can do everything faster and better than everyone else). Instead, I’m spending a lot more time recruiting talented committee members, assigning responsibilities rather than tasks, and following up with team members to see what they need to get them through the next stage of their work. All in all, I’ve come to see this aspect as a spiritual practice - a way of loosening the grip of egocentrism. 

Meetings Matter 
I don’t like meetings so it pains me to say this - meetings really matter. As a committee chair, I’ve started to pay a lot of attention to the structure of meetings, because this is the structure by which we make decisions. Again, my colleague Anne Ditzler’s blog post on this topic is helpful here, but my main takeaway has been that a good meeting requires a significant investment of time. I’d suggest a 2:1 or even 3:1 rule - that is, for every hour that you will be leading a meeting, schedule two to three times that amount of time in preparation.

Another insight has to do with laying out clear expectations: I promise committee members that our meetings will last only one hour. In return, however, I ask that people attend meetings, show up on time, and do their work. We hold one another to these expectations.

Volunteers
One of the things I'm much clearer about now is how working with volunteers is unlike any other kind of work setting. I'm still wrapping my mind around this, but I'm sensing that organizing in this realm is unique. If you have thoughts or insights on working with volunteers, please add them in the comments below! 

While each of these may seem fairly obvious, combined they’ve helped me to turn the corner as committee chair. (I hope the rest of the committee members feel the same way!) These days, I’m dog paddling in the deep end of the pool. It’ll be years before I can swim with the graceful strokes of a seasoned leader but I’m grateful to have my head above water, to not feel quite so overwhelmed, and to feel like we are moving forward, however slowly.